VIP Customer Spotlight – Fall Edition 2016

October 30, 2016 1 Comment

VIP Customer Spotlight - Fall Edition 2016

We are incredibly lucky and grateful to have the most wonderful people on Earth as customers! All of our customers are beautifully unique and uniquely beautiful, but they share the common thread of being ethically-conscious animal-lovers who support small business. This season, we are featuring a few of our VIP customers to showcase these incredible people and find out what draws them to our company.


Stephanie Partnow
Staten Island, New York

Stephanie Partnow for Bath Body Candle Moments
Stephanie Partnow for Bath Body Candle Moments
What is your favorite product from Bath, Body, Candle Moments? 
What is your experience with the customer service offered at Bath, Body, Candle Moments? 
Excellent customer service. Bath, Body, Candle Moments created a custom candle for me after my gender reveal. That candle was the first thing I had that said “it’s a girl” , and it smelled great. More. Recently I was unsure about which product would be the best for. My skin. I asked a question and received a response within minutes.
Why should someone who has never tried Bath, Body, Candle Moments give our company a chance? 
They have high quality products at fair prices. The customer service is excellent. They are a local company that really understands its clientele.

Diane Nacinovich
Brooklyn, New York
What is(are) your favorite product(s) from Bath, Body, Candle Moments? 
The candles, Evanescence, Aromatherapy, and, of course, the soap!
What is your experience with the customer service offered at Bath, Body, Candle Moments? 
Wonderful and personal customer service. I find the customer service easily accessible and attentive to detail. Bath, Body and Candle Moments is a feel-good enterprise.
Why should someone who has never tried Bath, Body, Candle Moments give our company a chance? 
If someone wanted high quality, all natural products, excellent customer service and personal touches, they should give Bath, Body and Candle Moments a chance.

Rolande Sumner
Powdersville, South Carolina
Rolande Sumner for Bath, Body, Candle Moments
Rolande Sumner for Bath, Body, Candle Moments
What is your favorite product from Bath, Body, Candle Moments? 
What is your experience with the customer service offered at Bath, Body, Candle Moments? 
The customer service is reliable and considerate. Its nice to get an email after I’ve placed an order asking for details that enhance my experience. All of soaps have arrived on time and beautifully packaged. Plus Kristen is a sweetheart and a joy to work with.
Why should someone who has never tried Bath, Body, Candle Moments give our company a chance? 
Kristen and Frank provide luxurious products and great customer service. To work with professionals who truly enjoy their craft and take the time to make to feel like family is rare. The entire experience is worth every penny.

Francine DiGregorio
Staten Island, New York
Francine DiGregorio for Bath, Body, Candle Moments
Francine DiGregorio for Bath, Body, Candle Moments
What is(are) your favorite product(s) from Bath, Body, Candle Moments?
I am enjoying the Shower Steamers and the Face the Day Sugar Face Scrub. I have Rosacea* and am hesitant to try new products as my face doesn’t take to kindly to change. I was pleasantly surprised that I did not have a reaction to the scrub.
What is your experience with the customer service offered at Bath, Body, Candle Moments?
Excellent customer service. I received my order so quickly. Love the free samples so I get to try other products.
Why should someone who has never tried Bath, Body, Candle Moments give our company a chance?
First of all it’s a local small business and we should support them. The products are natural and they smell great.

Tallahassee, Florida
Ryan Drucker for Bath, Body, Candle Moments
Ryan Drucker for Bath, Body, Candle Moments
What is your favorite product from Bath, Body, Candle Moments? 
What is your experience with the customer service offered at Bath, Body, Candle Moments? 
I haven’t had any issues with the products but product delivery has always been quick and efficient.
Why should someone who has never tried Bath, Body, Candle Moments give our company a chance? 
My favorite part is without a doubt the scents; they are unlike any other company.


These responses are completely unaltered (with the exception of product name capitalization and accuracy). We LOVE our customers and are so appreciative of their feedback! We would be nothing without you. We hope you will be part of our next seasonal feature!

*Bath, Body, Candle Moments makes no claims to cure, prevent, or treat any disease or disorder.

 




1 Response

Donna DeRosa
Donna DeRosa

October 31, 2016

You have a great relationship with your customers. Great post.

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